We aim to process and dispatch orders as quickly as possible.

Processing Times

Orders are typically processed within 3-5 business days following payment confirmation.

Delivery

Delivery times may vary depending on location and courier services. Estimated delivery dates are provided as a guide only.

Delays

While we strive to meet estimated delivery times, Luna the Dental Vets cannot be held responsible for delays caused by couriers, customs, weather conditions, or other circumstances beyond our control.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery with photographs and details of the issue.